Privacy Policy

Last updated: March 2026

Data Controller

Identity: STEEL&STONE KET

Address: Andutza Atzekoa 38, Angelutxu, Ea, 48287 Bizkaia, Basque Country

Email: steel&stone@ondarezaintza.com

Phone: +34 664 810 647 / +34 634 415 145

Purpose of Data Processing

The personal data you provide through the contact form will be processed for the following purposes:

  • Responding to your inquiries and information requests about our structural engineering and heritage conservation services
  • Managing quotes and technical proposals related to the Ondarezaintza Method
  • Maintaining professional communication about diagnostic, pest control and structural durability projects
  • Sending relevant technical information about our services, only if you have given your express consent

Legal Basis

The processing of your personal data is based on:

  • Consent of the data subject: By submitting the contact form, you expressly consent to the processing of your data for the stated purposes
  • Performance of a contract: When you request a quote or service, processing is necessary for pre-contractual and contractual management
  • Legitimate interest: To improve our services and maintain the established professional relationship

Personal Data Collected

Through the contact form on this website, we collect the following data:

  • Full name
  • Email address
  • Contact phone (optional)
  • Message or inquiry you send us
  • Technical browsing data (IP address, browser type, date and time of access)

We do not collect specially protected data or data from minors under 14 years of age.

Data Retention

Your personal data will be retained for the time necessary to fulfill the purposes for which they were collected:

  • Inquiries without contractual relationship: up to 2 years from last contact
  • Contractual relationships: during the term of the contract and up to 6 years after
  • Browsing data: up to 2 years

Your Rights

You may exercise the following rights at any time:

  • Right of access: To know what personal data we hold about you
  • Right to rectification: To correct inaccurate or incomplete data
  • Right to erasure: To request deletion of your data
  • Right to object: To object to the processing of your data
  • Right to restriction: To request limitation of processing
  • Right to data portability: To receive your data in a structured format
  • Right to withdraw consent: At any time

To exercise these rights, send an email to steel&stone@ondarezaintza.com. You may also file a complaint with the AEPD.

Data Security

We have adopted appropriate technical and organizational measures to ensure the security of your personal data and prevent its alteration, loss or unauthorized access.

Cookie Policy

This website uses technical cookies necessary for the proper functioning of the site. We do not use tracking or advertising cookies without your prior consent.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy to adapt it to legislative changes or our services.

Questions about your privacy?

If you have any questions about how we process your personal data, please contact us:

steel&stone@ondarezaintza.com

+34 664 810 647